For Patients

Resources for Patients

Many of our patients have never worked with home infusions, so they are nervous about their first visit. All of our staff are fully trained and experienced with home infusions. They will be happy to answer any questions you have. Here are some tips to help you prepare for your first visit from our nurse.

Have a list of your regular home medications ready (bottles are best to ensure the nurse collects the correct dosage, milligrams, etc.)

Please give your home infusion nurse a copy of any Power of Attorney, Medical Power of Attorney (POA/MPOA) to keep on file. These documents will help our staff care for you in the way you have chosen, even if you are not able to communicate your preferences.

Please try to have your care partner present during the first visit.  (This is the person who will be assisting with the home infusions, if required.)

What to Expect

At the time of your first home infusion visit, your nurse will arrive on time and will be dressed professionally. Our staff are focused on providing top-quality service and care to our patients in a friendly manner. He/she will have all of the needed paperwork and supplies. (See the list above about what you should provide.)

The first visit will be longer than a normal visit and will last approximately one to two hours. First, your home infusion nurse will go over all of the needed paperwork for your situation. This paperwork can be lengthy, but we do our best to make this as efficient and quick as possible. We will ask you to read and sign a consent for your treatment, a complete medical history and physical exam, orders for your care, and other paperwork needed. We will gladly explain any confusing items, and answer any questions the patient or caregiver may have.

At the end of your visit, our staff will schedule your upcoming visits according to the schedule required by your physician's orders.

How Are We Doing?

We work hard to provide the best quality of care possible. Please let us know how we are doing by completing our satisfaction survey. If you have a concern about you or a loved one's care, please let us know as soon as possible so it can be addressed immediately.